Terms and Conditions
Service Agreement
We are a shipping company that facilitates online shopping. Our mailing address is in US, with four pick-up locations in Jamaica: Trelawny, Christiana, Ocho Rios, Montego Bay and delivery through Knutsford Express at any Knutsford Express location at no additional cost. Knutsford fee will be paid to Knutsford Express upon receiving your package. We offer air, sea freight and in-house credit card purchases.
O.S Shipping is a freight broker for purposes of domestic ground transportation, freight forwarder and/or indirect air carrier for purposes of air transportation, and freight forwarder for purposes of ocean transportation. O.S Shipping IS NOT a freight carrier, except for those instances in which Broker expressly agrees in writing to operate as a non-vessel operating common carrier. O.S Shipping reserves the right, in its sole discretion, to refuse to broker/schedule any shipment at any time as it relates goods or products that is not allowed.
Shipping Guideline and Charges
Packages shipping cost are based on weight and in addition; items cost that exceeds $50.00 USD will be subjected to custom charge. The item or items will be released to the customer upon full payment of the shipping cost. Once your item has been received and processed it will be shipped in the earliest possible time. For items that are of a certain dimension such as large appliances or furniture may attract additional freight charges.
Verified legitimate invoices from place of purchase should be uploaded in the pre-alert section in your dashboard. You'll have access to the dashboard after you've logged in. Incase you are having trouble uploading your invoice on the dashboard pre-alert section, you can attach and send invoices via email, to osscourier@gmail.com or sent via whatsapp (876) 542 - 0927 for processing along with tracking number of item or items.
Customers who edit or fraudulently tamper with invoices can incur various penalties that may include jail time based on government’s policies.
O.S Shipping reserves the right to reject any request for shipping in its sole discretion. Without limitation, any shipment containing any item that is considered a restricted article or hazardous material by the Department of Transportation (DOT), International Air Transport Association (IATA), or the International Civil Aviation Broker (ICAO), will not be shipped by O.S Shipping. Shipments containing items that cannot be transported legally or safely, include, but are not limited to:
- Animals
- Chemicals
- Plants
- Currency
- Precious Metals
- Precious Stones
- Explosives
- daggers
- Anything associated with firearms or weapons of such
- BB guns
- swords
- radar detectors
- Fireworks
If there is an item you are interested in shipping and not sure of the regulation, please contact us prior to purchase.
Customer Warranties
Customer covenants, represents and warrants, as applicable, that customer is the legally documented owner of all goods tendered to broker, and/or is authorized to cause such goods to be stored and otherwise controlled by O.S Shipping as provided in the applicable transportation document; customer will comply with all applicable laws, rules, and regulations including, but not limited to, customs laws, import and export laws, dangerous or hazardous materials laws/rules/regulations, and governmental regulation of any country to, from, through or over which the shipment may be carried; customer will provide complete, accurate and timely information regarding each shipment; customer will furnish such information and complete and attach to the applicable transportation document such documents as are necessary to legally complete the shipment; all items to be shipped will be completely and accurately marked to enable identification of the contents without opening any shipping or storage containers.
O.S Shipping assumes no liability to the customer or to any other person for any loss or expense due to the failure of the customer to comply with this provision. Any individual or entity acting on behalf of the customer in scheduling shipments warrants that he/she has the right to act on behalf of the customer and the right to legally bind customer. Customer understands and agrees that, unless otherwise expressly agreed to by O.S Shipping in the agreement, O.S Shipping shall not acquire title to or assume risk of loss for any of the goods on behalf of customer prior to verified delivery of items, and shall not, in the course of providing the services in accordance with the agreement, acquire title to or assume risk of loss for, or be deemed to have acquired title to or assumed risk of loss for, the customer’s items as afore mentioned prior verified delivery of items (which means, if we have not received the item and it's missing, we are not liable). Customer indemnifies, defends, and holds O.S Shipping harmless against any liability, loss, damage, cost, expense, including attorneys’ fees, claim, or penalty whatsoever arising from broker acting in accordance with customer’s instructions, from any breach by customer of any warranty contained in this agreement, or from the negligence, gross negligence, or willful misconduct of customer or its employees or agents.
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